24 Hour Emergency Cover
The Pride Veterinary Centre Vets at Night team works on site throughout the night to give dedicated care to emergency cases and hospitalised animals. The vets and nurses have further training and considerable experience of critical care, and emergency surgery and medicine.
Our telephones will be answered throughout the night by experienced staff for advice or to arrange an appointment. Appointments may be booked by phoning at any time during the night. We have an ambulance service available for animal transportation to and from the hospital should you require it.
If you have an emergency during normal hours then please come straight to Pride Veterinary Centre and we will see you immediately.
For emergencies during the day or night, it would help us to prepare for your arrival if you phone to let us know you are coming and what is wrong with your pet. We can also give you advice on first aid and how best to transport your pet. It is always best to bring your pet to us for treatment, rather than requesting a home or roadside visit, as we have all the facilities required for emergency care in the practice.
We see all emergency patients at our hospital at Pride Veterinary Centre. All patients are supervised by our own fully qualified vets and nurses at the hospital 24 hours a day.
For all emergencies, please call 01332 678333
Home Visits and Transportation of pets
Please be aware that owners are responsible for transporting their animals to our hospital, including in emergency situations, where there is access to a full range of equipment, veterinary medicines and appropriate facilities. Owners are encouraged to think about how they can do this and make plans before an emergency arises. Examples include their own transport, a family member, friend or neighbour’s transport, an animal ambulance or a taxi service that will transport animals.
Veterinary surgeons are not obliged to attend away from the practice, unless in their professional judgement it is appropriate to do so. This applies even if owners demand attendance away from the practice or the owner’s personal circumstances mean that they have to make special arrangements to transport their animal to the practice. Where a veterinary surgeon has declined to visit but offered to see the animal at the practice the responsibility for the animal’s welfare rests with the owner.